Hi Gary,

Happy to provide some feedback on the service you provided. Some things I found that I think are important:

1. Reliability - the team arrived on time or we were advised of any holdups 2. Professionalism - advice given on legal requirements or joint decision making when appropriate; sought the source of any problems rather than just fixed the symptoms.

3. Personal characteristics of the team - friendly, helpful, knowledgeable

Regards

Rod

.......................................................................................................................................................

Thank you very much for the efficient and friendly service! Im extremely happy with the job that was done and will recommend you to anyone seeking a plumbing service.

Have a great day! Jill .

................................................................................................................................................................................................................................

....................................................................................................................................................................................................................................

Hi Gary,

Just wanted to let you know that I paid your invoice this afternoon regarding the hot water installation at my rental unit at Lutwyche.

Once again you and your team have done a professional job and as always, I am more than happy to recommend your business to anyone that needs a plumber. Thanks for all your help

Graeme Kent

Senior Audit Manager

The Importance of Reliable Tradesmen

I can't begin to stress the importance of reliable tradespeople in the Property Management profession. I have been fortunate enough to be dealing with many professional businesses. In particular I would like to make special mention of Clearline Plumbing. SPACE Property Agents have had a long standing relationship with Gary. In this time their dedication to customer service, efficiency & competitive pricing has been second to none. Several times they have gone beyond the call of duty much to our appreciation. I believe where Clearline stand out from other businesses is their proprietor. Gary Carson's dedication & involvement insures he knows exactly what's going on at any given time.It may seem to many that these are the foundations of any businesses, however I think in this day & age where genuine customer service is becoming a thing of the past Clearline Plumbing stands out from the rest. I believe with SPACE property agents holding the same key values it makes for a very successful & long standing business relationship.

I would have no hesitation in Recommending Gary & his team to family, friends & clients alike. Keep up the good work Clearline.

Brendan Wiley, Space Property , Paddington.

.................................................................................................................................................................................................................................

• I would like to express to you our sincere gratitude for the fantastic service that you have provided as one of our preferred Tradesman.
• On every occasion you have acted promptly with maintenance calls to our clients investment properties, your team of tradesman are a credit to both Carolyn and yourself. Your  Clearline Plumbing Trouble Shooting Tips that you forward to us on a regular basis have come in very handy and your honesty with advise and care for our clients is commended. On behalf of my team I would like to express a big thank you to you both and we look forward to many more years of a good working relationship with you and your company.

Regards,

Verna Osborne,

• RELIABLE, COURTEOUS, FRIENDLY - Gary and his team are all of these. Clearline Plumbing have been attending to the plumbing repairs for all our managed properties for many years.Their workmanship is first class and they are always available for emergency repairs. I highly recommend them. IF YOU WANT THE BEST PHONE CLEARLINE

SHIRLEY SYKES,SENIOR PROPERTY MANAGER,

THERESA FITZGERALD PROPERTY MANAGEMENT NEWFARM

..............................................................................................................................................................................................................................................................................

We have used Clearline Plumbing for 10 years and always found their
services to be exceptional. Not only is Gary and his team reliable, they
are prompt and pleasant to deal with. We know when we send them a work
order that it will be attended to with urgency therefore keeping our
landlords and tenants happy. We have no hesitation in recommending
Clearline Plumbing's service.

Christina Penrose
Principal
RE/MAX Profile Real Estate

................................................................................................................................................................................................................................................................................................................................

Gary and the team at Clearline Plumbing have been attending to our rental properties since 2001. Clearline always respond quickly, liaise with our tenants, and get the job done within 48 hours, usually faster than that! If I need an explanation, they're clear and precise and they are happy to talk to owners if the job is complicated, or requires more than was originally anticipated. Their rates are most reasonable,  I've never had a drama with Clearline and can recommend them as being reliable, honest and easy to deal with.

Vanessa , Paddington

.......................................................................................................................................

Gary, its hard to find tradesman inter-state that we can trust who will do what is required for the right price, and not over quote what may or may not need to be done. So we really appreciate your honesty and reasonable price. Thanks again.Chris Halpin, Managing Partner Forturity Property Partners

..................................................................................................................................................................................................................................................................................................................................................

I have personally have been using Clearline Plumbing for maintenance on the properties that I manage for quite some time.I have always found them to respond quickly to all jobs and carry out work to a very high standard.No job is too big or too small, Megan Gough, Property Manager, Rental Express, Kelvin Grove, Brisbane.

.......................................................................................................................................................................................................................................................................................................................................................................................................................................

• Gary has helped us enormously with various plumbing needs around our home that was recently renovated. He was completely reliable and very knowledgable about alternative approaches that ended up saving us money.I & S Drake Red Hill QLD

................................................................................................................................................................................................................................................................................................................................

Clearline Plumbing has carried out maintenance plumbing for our family over the past 25 years. Their work has always been performed very well in a professional manner. During this period we extended our family home and all plumbing work was completed to our satisfaction by Clearline Plumbing. We have always been pleased with the high quality of workmanship and due diligence to detail.Colin & Jenny Rose

............................................................................................................................................................................................................................................................................................................................................